My job

I am so lucky. I worked a 5-hour shift last night and that's what it took to get me over the newbie hump. I'm comfortable and happy with my job, and I even got glowing feedback on a test call last night (where the supervisors pretend to be cutomers and don't tell you til the end of the call). She said she didn't even have any coaching tips for me, because I did so awesome. :) I like talking to people from all over--the sweet lady in the Bronx, the friendy drawling Texans, the uptight Canadian guy, the embarassed Tennessee dude ordering the party girls video.

I love my job.